Pole

Your Safety Is Our Priority

We've built comprehensive safety features to protect you on every ride and delivery.

All riders and drivers go through ID verification and background checks before joining Pole.

Real-time trip tracking allows you to share your journey with emergency contacts.

Set emergency contacts who can track your trip in real-time for added security.

Both riders and drivers are rated. Maintain high standards through accountability.

Report unsafe behavior and block users directly. Our safety team reviews all reports.

Secure pickup and drop-off procedures with photo verification for packages.

Safety Tips for Riders

Share your trip details with a trusted friend or family member

Always verify the driver's photo and vehicle details match your ride

Sit in the back seat for added security

Never share personal information with drivers beyond necessary trip details

Report any unsafe behavior immediately through the app

Keep your phone charged and location sharing enabled during trips

Keep your vehicle well-maintained and insured

Never leave valuables unattended during deliveries

Verify rider identity matches the booking before they enter

Keep your vehicle doors locked until authorized pickup

Report suspicious activity to our safety team immediately

Maintain excellent ratings through professional and courteous service